Nordea has cut more than 1,000 jobs in one year
A review of the bank's accounts shows a decline in the number of employees. The local branch president of Finansforbundet in Nordea calls for greater transparency from the bank.
Involve the employees
Nordea confirms to Finanswatch that AI has played a role in the cutting of jobs. However, the bank does not want to disclose how many jobs have been lost or cut due to AI.
Kasper Skovgaard Pedersen can't either. But when it comes to the implementation of new technology, he again calls for more transparency and employee involvement.
"The employees are the ones who are experts on their own working lives, so for me, it's very important to consider their words and reflections," he says.
In his view, the implementation of such a large transaction therefore also calls for a little more humbleness.
"It's one of the biggest transformations we've faced as a bank in living memory, so it would be nice if the bank would acknowledge that it doesn't know everything, and that it's therefore very important to brainstorm together and hear the views of the employees," says Kasper Skovgaard Pedersen to the newsletter Finans.
At the same time, the local branch president points out that skill development opportunities are absolutely crucial in order for the employees to be prepared at any time for what is to come.
In a written response to Finanswatch, Nordea explains that AI is an important tool in delivering on the strategy.
"At the same time, developments will also bring about new skill needs, functions and roles in the bank in step with technology and AI becoming a larger part of the way we work, and we also focus to a considerable extent on upgrading and finding other opportunities internally for colleagues who are affected," the bank states in its answer to Finanswatch.
The media also asked Nordea whether the reduction of 1,010 full-time positions has meant that the bank has reached its goal of reducing the number of jobs, but the bank did not want to answer.